A preliminary exploration of crisis management approach on higher education and quality assurance in Taiwan under COVID-19 pandemic: relevance to other contexts?

Abstract

In alignment with the Central Epidemic Center (CECC) measures and Ministry of Education (MOE) policy, Taiwan's universities took actions to ensure campus safely and continued quality of learning. At the same time, quality assurance agencies in Taiwan responded to the new mode of online instruction during the pandemic. The aim of this study is to explore the impact of virus pandemic on higher education and quality assurance. Crisis management approach and policies from central government and national accreditor are analyzed first. The actions and responses from three case universities are subsequently discussed at the end of the paper.