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A prospective model for aligning educational quality and student experience in international higher education
Date
2019-06-13
Journal Title
Journal ISSN
Volume Title
Publisher
Taylor & Francis Online
Abstract
The aimof this paper is to develop a model that addresses and bridges the
gap between quality management and student experience. The model
incorporates the most commonly occurring systems, namely: quality
control; quality assurance; quality audit; quality assessment; quality
enhancement; and quality management. The paper highlights the key
elements of these approaches and constructs a model that provides a
more comprehensive tool for accurately implementing and measuring
quality in international higher education. The model, as a proposed
conceptual framework, can be used by managers in Transnational
Education (TNE), both at home and host institutions, to facilitate
improvements in the TNE student experience while at the same time
meet wider institutional objectives about educational quality.
Description
Keywords
New managerialism; student
experience; quality
management; transnational
education;
internationalisation
Citation
Tsiligiris, V. and Hill, C. (no date) “A prospective model for aligning educational quality and student experience in international higher education,” Studies in Higher Education, 46(2), pp. 228–244.