Leadership, Employee Satisfaction and Turnover in the UAE Public Sector

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Date
2013-01
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Publisher
The British University in Dubai (BUiD)
Abstract
This research aims to investigate the influence of leadership styles on Employees Job Satisfaction and Turnover Intention in the public sector organizations in the UAE. The study consists of three main concepts: The Transformational- Transitional of leadership styles and Employees Job Satisfaction -Turnover Intention. The paper study the two leadership styles (Transformational- Transitional) and how it can increase the level of employee satisfaction and reduce the turnover intention. A total of 700 self-administered surveys were distributed randomly between employees of Federal Electricity and Water Authority (FEWA) and the returned and useable surveys were 106. The Bass and Avolio (1995) MLQ x5 scales used to study the transformation and transactional leadership styles. Data were collected and analyzed using SPSS. The findings revealed that transformational and transactional leadership styles tend to play a significant role in Employees Job Satisfaction -Turnover Intention. The findings of the study also revealed that transformational leadership behaviors have a stronger positive influence on Employees Job Satisfaction than transactional leadership behaviors. Also, study found a negative significant relationship between transformational and transactional leadership styles and employees turnover intention. The findings are discussed in details in the research along with some recommendations for managers and researchers.
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DISSERTATION WITH DISTINCTION
Keywords
transformational leadership, transactional leadership, employees job satisfaction, turnover intention, United Arab Emirates (UAE)
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