The mediating role of technology orientation in the relationship between risk management and performance of Dubai smart infrastructure projects

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The British University in Dubai (BUiD)
Dubai's infrastructure has been ranked 7th globally due to its efficiency, effectiveness, and use of advanced technologies. The success of Dubai's infrastructure can be attributed to five major factors; firstly, the government's dedication to ensuring that Dubai's infrastructure is among the best in the world. Secondly, the availability of cheap and plentiful labor from South Asia, which reduces construction costs. Thirdly, the honest and diligent administration of the Road and Transportation Authority (RTA), which ensures timely project delivery within budgetary limits. Fourthly, the RTA's role in project allocation, design approval, and safety compliance. Finally, Dubai's strict traffic and vehicle laws, which ensure safety and penalize violators. Hence, primary research was designed to investigate if technological innovation is impacting positively on the performance of the projects of smart infrastructure but it also turned risk management further complicated. The research was conducted on a private construction agency in the United Arab Emirates. The survey tool used to collect data from its participants and 100 responses considered to analyses. The primary research findings are consistent with the literature review, indicating that risk management is crucial in optimizing smart infrastructure projects. The study revealed that respondents recognized the significance of all stages of risk management in the context of smart infrastructure. However, the research identified that organizations in Dubai need to improve their risk management practices as they struggle to effectively mitigate risks and implement risk mitigation plans. Despite this, respondents were content with the early warning practices and pre-monitoring measures in place to identify potential risks. Primary research recommending to cconduct a comprehensive risk assessment, implement robust security measures, develop a disaster recovery plan, conduct regular security audits, train employees on cyber security best practices, collaborate with cyber security experts, and stay up-to-date with cyber security trends to further enhance the efficiency and outcome of smart infrastructure and lower the risks.
technology orientation, risk management, smart infrastructure projects, United Arab Emirates (UAE)