The Knowledge-Evolving Project: An Exploratory Study of Knowing Acts in a Digitisation Project
The British University in Dubai (BUiD)
The aim of this research thesis is to explore the knowledge exploitation practices that drive the knowledge evolution spiral of project knowledge management. This is different to the conventional knowledge creation spiral commonly drawn from organisational knowledge management which implies the need for knowledge to grow beyond the organisation. The argument of this thesis is that while a successful organisation applies knowledge to grow beyond its constraints, a successful project is one that applies knowledge to efficiently meet its constraints by developing and assimilating the guiding knowledge that has been predefined and established at the project outset. Since improvisation and spontaneity of knowing acts in projects are an inherent practice, the primary methodology this research deploys is Glaserian Grounded Theory, supported by qualitative analysis of secondary documents for triangulation. The empirical research is conducted on a ‘Maintenance Digitisation Project’ in an organisation that runs real estate and is part of a group of companies. The core categories that emerged were: Inscription, Technological Extension, Discussion, and Redundancy, which are the end products of the study; the knowledge evolving acts. Based on these findings, the study constructs the FRDA (Formalisation, Realisation, Deconstruction, and Assimilation) model–a knowledge management model of the knowledge-evolving project.
knowledge-evolving project, digitisation project, knowledge management