The Role and Impact of Educational Leadership in Change Management to Improve the Quality of Education in a Private School in Dubai

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The British University in Dubai (BUiD)
As we live in a fast-changing world, everything around us points to the need for profound change that allows us to move forward in life and evolve ourselves. Without this change, life becomes stagnant and learning new skills would not be possible. Education, as the major instrument of the nation’s growth, requires continuous reformers that meet our progressive world's needs. However, this change is often a challenging process for some educational organisations, which leads us to the crucial role of educational leadership in identifying aspects that need to be changed and developing concrete plans with expected timelines for them to be changed. This research study discovers the role and impact of educational leadership and change management to improve the quality of education in a private school in Dubai using qualitative and quantitative data collection methods in addition to analysing six school inspection reports from two different authorities. The data results showed that educational leadership's significant role in managing change drives outstanding academic performance in this private school. However, the theoretical aspect of the current practice of change management to improve the quality of education needs some improvement. Results also show that the role of educational leadership in change management to improve the quality of education from teachers’ perspectives reached a high degree, and the impact of leadership’s practice in change management reached an exceptional level as this school continued to receive an outstanding rating for 12 consecutive years of school inspections. Furthermore, leaders’ perspectives on how to overcome the challenges in change management were effective as they demonstrated good knowledge of dealing with resistance and challenges associated with change management and were clearly passionate about change and development. Furthermore, the research study concludes that the nine previous studies and the four change models developed by Kotter, Lewin, Lippitt, and ADKAR used in this study have revealed some essential factors for change management to be successful in schools and uncovered certain gaps, including lack of employing change management models in the field of education to cope with the change taking place at schools.
educational leadership, change management, quality of education, private school, United Arab Emirates (UAE)