The Impact of Project Management Office's Role on Knowledge Management: A Systematic Review Study
Date
2021
Journal Title
Journal ISSN
Volume Title
Publisher
Computer Integrated Manufacturing Systems
Abstract
The purpose of this study is to review the research on the function and impact of project
management offices (PMOs) in knowledge management (KM) and to establish the current body
of knowledge by addressing the following questions: What function does the PMO play in the
knowledge management process, and what types of knowledge does the PMO deal with? The
study includes a systematic literature review for six papers on project management office (PMO)
role and impact on knowledge management. PRISMA guidelines were used to select the papers
and the research focused on the most important six papers to investigate the research questions.
The study findings revealed that PMO plays a vital role in boosting information usefulness by
sharing the correct knowledge with the right people at the right time. Furthermore, PMO is
important for maintaining knowledge repositories, which comprise knowledge generated from
projects in the form of lessons learned, updated project management standards, and individual
learning that becomes organizational learning.
Description
Keywords
project management offices; knowledge management; systematic literature review