Browsing by Author "Farzana Asad Mir"

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    Building Dynamic Capabilities for Enhanced Organisational Performance
    (Springer Cham, 2025) Adnan Al Zoukani; Abubakr Suliman; Farzana Asad Mir
    This study investigates absorptive capacity in tourism organisations, focusing on their ability to gain and maintain a competitive edge through agility and value creation from external knowledge. The aim is to improve organisational performance and competitiveness amidst changing environments. The research examines how absorptive capacity affects strategic agility, value creation, and overall performance, emphasizing the importance of acquiring external knowledge for resilience and competitiveness. Past literature highlights strategic agility as a mediator between absorptive capacity and performance, and the role of value creation, especially in service value and customer satisfaction, in enhancing organisational outcomes. The study adopts a holistic view of organisational performance, integrating innovation and operational metrics through Dynamic Capability theory. Using a quantitative, deductive approach with 347 respondents from the UAE’s tourism sector, the research employs PLS-SEM and SmartPLS for analysis. Theoretical contributions include clarifying the significance of external knowledge absorption for tourism organisations and guiding managerial strategies for competitive advantage and market survival. Practical implications stress the need for effective employee training and development to ensure customer satisfaction and organisational resilience.
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    Digitalization for Innovative Knowledge Management in Healthcare
    (Springer Cham, 2025) Rehab Sajwani; Farzana Asad Mir
    This paper explores the relationship between knowledge management and innovation, specifically focusing on their impact on the healthcare sector. It also examines the interplay of knowledge management, digitalization, and management skills to foster effective innovation. Further, it employs a systematic mapping approach to reviewing and analyzing existing literature to identify key themes in comprehending the impact of knowledge management on innovation within healthcare organizations. The paper emphasizes the significance of a systematic mapping analysis of the role of knowledge management, management skills, and digitalization in achieving successful innovation in healthcare. The insights gained from this study have the potential to empower healthcare professionals, legislators, and researchers, guiding them in developing solutions and strategies to leverage knowledge management, digitalization, and managerial competencies to drive innovation and enhance healthcare outcomes. Furthermore, this study ventures into uncharted territory, exploring the efficacy of a unique combination of knowledge management, digitalization, and management skills. This novel approach holds the potential to revolutionize innovation within healthcare organizations.
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    The Role of Digital Transformation in Improving Intellectual Capital: The Context of Integrated Reporting
    (Springer Cham, 2025) Dania M. Kurdy; Farzana Asad Mir
    Business operations and individual behavior have been transformed by digitalization. Businesses are expected to sustainably create value over time, while also adapting their business models to rapidly changing business environments. In order to demonstrate how knowledge management (KM) systems can direct corporate practices toward digital transformation and the adoption of digital technologies, this study explores whether integrated reporting (IR) supports the dissemination of Intellectual Capital (IC). A systematic review of the literature identified 42 peer-reviewed articles in English-language publications between 2013 and 2023. The results show that researchers have mainly concentrated on value creation, IR and IC; along with how these elements interact, and how digital transformation can potentially act as a tool to improve these existing relationships. The study highlights the importance of digital transformation in implementing IC dissemination models through KM systems, ultimately leading to improved access and utilization of intellectual capital.