A Study on User Acceptance Factors of ERP Systems in Dubai Business Environment
The British University in Dubai (BUiD)
New applications are implemented every day in companies all over the Globe. The majority of these applications do not deliver the promised return on investment due to low user adoption rates. This research is targeting the corporate application implementations in Dubai in terms of studying and analyzing users’ acceptance of newly implemented systems. The targeted output of the research is to form a model that will highlight the main factors that affect users’ satisfaction, in order to be able to predict their acceptance and adoption rates for ERP projects in Dubai. To achieve this, the research used a case study of ERP Oracle R12 implementation in one of the biggest companies in Dubai.
ERP Systems, business environment, Dubai, United Arab Emirates (UAE), ERP Oracle R12