Enhancing Products Delivery Through the Application of Innovative Operating Model Based on Hybrid Agile Delivery Method: Case Information Communication Technologies “ICT” Service Providers

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dc.contributor.authorAl Jabri, Madhad Ali Said
dc.date.accessioned2023-07-10T12:33:29Z
dc.date.available2023-07-10T12:33:29Z
dc.date.issued2023
dc.descriptionThis open access book presents contributions on a wide range of scientific areas originating from the BUiD Doctoral Research Conference (BDRC 2022)en_US
dc.description.abstractPurpose: the purpose of this study is to find out a cutting-edge innovative solution for enhancing ICT products delivery and proposing an implementation plan with transformation recommendations aiming higher success rate. Methodology: This qualitative study is done through intensive literature review followed by qualitative analysis and selection of best product delivery method using cost benefit analysis and previous successful implementations benchmark. A proposed delivery operating model was also recommended accordingly. Findings: Based on the problem analysis and subsequent literature review, the existing delivery methodologies of ICT services providers are not fully sufficient to cater for high complex products delivery which require high integration and customer centricity. Hence, a hybrid delivery method is recommended based on previous success stories of 5 major companies with a proposed transformative operating model (framework) including a transformation plan and implementation recommendations. Implications: Information Communication Technologies services providers can benefit from the proposed hybrid product development approach and the suggested operating model as key differentiator for agility, customer centricity, and improved time to market. It enhances collaboration, innovation, culture, and Employee Engagement. Originality/value: Previous literature has extensively explored projects delivery models in various industries where there was minimum focus on ICT industry. This paper uncovers and contribute positively in proposing a successful hybrid agile delivery method with a transformative operating model to support higher success rate in ICT Industry to assure high-value creation, maximize return on investments with high net present value.en_US
dc.identifier.citationAl Jabri, M.A.S. (2023). Enhancing Products Delivery Through the Application of Innovative Operating Model Based on Hybrid Agile Delivery Method: Case Information Communication Technologies “ICT” Service Providers. In: Al Marri, K., Mir, F., David, S., Aljuboori, A. (eds) BUiD Doctoral Research Conference 2022. Lecture Notes in Civil Engineering, vol 320. Springer, Cham. https://doi.org/10.1007/978-3-031-27462-6_4en_US
dc.identifier.isbnPrint: 9783031274619 Online: 9783031274626
dc.identifier.urihttps://bspace.buid.ac.ae/handle/1234/2313
dc.language.isoenen_US
dc.publisherSpringer Linken_US
dc.relation.ispartofseriesLecture Notes in Civil Engineering;volume 320
dc.relation.urihttps://link.springer.com/chapter/10.1007/978-3-031-27462-6_4
dc.subjectproducts developmenten_US
dc.subjectproject managementen_US
dc.subjectagile developmenten_US
dc.subjectagile organizationsen_US
dc.subjectdigital deliveryen_US
dc.titleEnhancing Products Delivery Through the Application of Innovative Operating Model Based on Hybrid Agile Delivery Method: Case Information Communication Technologies “ICT” Service Providersen_US
dc.typeBook chapteren_US
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