The role of blockchain in enabling inter organisational supply chain alignment for value co-creation in the construction industry
Abstract
In the construction industry context, misalignments in the supply chain pose significant chal
lenges, hindering successful project delivery. To address these issues, blockchain technology
emerges as a promising IT-based solution for achieving supply chain alignment. A conceptual
model is developed based on the service-dominant logic theory that explores the impact of
blockchain on supply chain alignment and co-created value outcomes within the Business-to-
Business (B2B) construction context. Through a questionnaire-based approach, data were col
lected from 324 respondents in the global construction industry, which was then analyzed using
descriptive and inferential statistics. The findings demonstrate the positive impact of implement
ing blockchain technology on competency, behavioural, process, and expectations alignment
among supply chain partners. These improvements in alignment collectively contribute to the
realization of supply chain value outcomes. These results emphasize the importance of a com
prehensive approach combining technology with alignment efforts to realize blockchain-enabled
value co-creation in construction supply chain management.