Exploring the Determinants of IoT Adoption Intention in the Public Sector: An Extended TOE Framework Perspective
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Date
2023-07
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Publisher
The British University in Dubai (BUiD)
Abstract
Purpose: This research aims to investigate the determinates of the adoption intention of Internet of Things (IoT) technology in the United Arab Emirates (UAE) public sector, recognizing its significance in modernizing government operations and public services. The study addresses the limited research on IoT adoption in this context by proposing a theoretical model that incorporates technological, environmental, and organizational attributes, while also considering individual innovation traits. The research builds upon the Technological Organizational Environmental (TOE) framework to examine these adoption factors.
Design/Methodology/Approach: Employing a positivist approach, this study conducts quantitative analysis through an online survey with 160 respondents. The research explores the relationships between TOE factors, technological factors, organizational factors, environmental factors, individual innovation traits, and IoT adoption intentions within the public sector. Furthermore, it investigates how Individual traits moderate the relationship between TOE factors and IoT adoption intentions.
Findings: The study uncovers several significant insights. It identifies positive relationships between TOE factors, technological factors, organizational factors, environmental factors, and IoT adoption intentions within the UAE public sector. Additionally, it highlights that Individual traits exert a positive influence on IoT adoption intentions. Furthermore, the research demonstrates that Individual traits moderate the relationship between TOE factors and IoT adoption intentions, shedding light on the complex interplay of factors in IoT adoption.
Practical Implications: This research contributes to existing knowledge by concentrating on organizational-level IoT adoption factors within the UAE public sector, distinct from studies that primarily focus on individual adoption. It also elucidates the unique challenges and opportunities specific to the public sector, setting it apart from industrial sectors. These findings offer valuable insights for technology practitioners in the public sector, aiding them in enhancing IoT adoption strategies.
Originality: This study contributes originality by addressing the dearth of research on IoT adoption in the UAE public sector. It proposes a comprehensive theoretical model and employs a TOE framework to examine IoT adoption factors, while also considering individual innovation traits. This unique approach adds to the body of knowledge regarding IoT adoption in organizational contexts.
In conclusion, this research enhances our understanding of IoT adoption intention factors within the UAE public sector and provides a practical framework for public sector organizations to optimize their IoT adoption strategies. Future research is encouraged to delve into potential mediators, introduce novel constructs, and apply the model across diverse sectors to further advance our knowledge in this area.
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Keywords
IoT adoption, public sector, United Arab Emirates (UAE), Technological Organizational Environmental (TOE)