Blockchain Technology for Hospitality Industry
Date
2011
Journal Title
Journal ISSN
Volume Title
Publisher
Springer
Abstract
Blockchain technology and its economic, social, and technological
implications, have seen significant upsurge among researchers across the globe.
Blockchain has revolutionized the concept of transactions by enhancing their
security and efficiency. The blockchain technology is primarily associated with
Bitcoin but however, the technology has the potential to go far beyond crypto currencies across various verticals. In a recent survey performed by Deloitte,
more than 53% of the responds across various industries see blockchain tech nology as a critical requirement for their respective organizations[4]. The hospitality industry is one such domain where blockchain can prove enormously beneficial. The paper explores major application areas that involve the applicability
of blockchain technology in the hospitality industry. The work investigates the
implications of blockchain technology in enhancing operational efficiency, in creased revenue and improved security and privacy for the hospitality industry.
The paper establishes a link between blockchain technology and the hospitality
sector and subsequently analyses recent works and case studies. A two-step research study has been introduced to present a systematic review of some of the
main contributions in the literature that focuses on the integration of the blockchain technology and hospitality industry. The article adds to an interesting
concept of blockchain technology, and its current research trends with respect
to the hospitality industry and their various areas of application.
Description
Keywords
: Blockchain Technology; Travel Industry;
Hospitality Sector; Cryptocurrency; Operations
Management
Citation
Khanna A. et al. (2020) “Blockchain Technology for Hospitality Industry,” Lecture Notes in Business Information Processing, 402, pp. 99–112.