Building Dynamic Capabilities for Enhanced Organisational Performance

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dc.contributor.authorAdnan Al Zoukani
dc.contributor.authorAbubakr Suliman
dc.contributor.authorFarzana Asad Mir
dc.date.accessioned2025-05-31T11:23:59Z
dc.date.available2025-05-31T11:23:59Z
dc.date.issued2025
dc.description.abstractThis study investigates absorptive capacity in tourism organisations, focusing on their ability to gain and maintain a competitive edge through agility and value creation from external knowledge. The aim is to improve organisational performance and competitiveness amidst changing environments. The research examines how absorptive capacity affects strategic agility, value creation, and overall performance, emphasizing the importance of acquiring external knowledge for resilience and competitiveness. Past literature highlights strategic agility as a mediator between absorptive capacity and performance, and the role of value creation, especially in service value and customer satisfaction, in enhancing organisational outcomes. The study adopts a holistic view of organisational performance, integrating innovation and operational metrics through Dynamic Capability theory. Using a quantitative, deductive approach with 347 respondents from the UAE’s tourism sector, the research employs PLS-SEM and SmartPLS for analysis. Theoretical contributions include clarifying the significance of external knowledge absorption for tourism organisations and guiding managerial strategies for competitive advantage and market survival. Practical implications stress the need for effective employee training and development to ensure customer satisfaction and organisational resilience.
dc.identifier.citationAl Zoukani, A., Suliman, A., Mir, F.A. (2025). Building Dynamic Capabilities for Enhanced Organisational Performance. In: Al Marri, K., Mir, F.A., Awad, A., Abubakar, A. (eds) BUiD Doctoral Research Conference 2024. BDRC 2024. Lecture Notes in Civil Engineering, vol 587. Springer, Cham. https://doi.org/10.1007/978-3-031-84371-6_9
dc.identifier.isbnHB: 9783031843709 eBook: 9783031843716
dc.identifier.urihttps://bspace.buid.ac.ae/handle/1234/3160
dc.language.isoen
dc.publisherSpringer Cham
dc.relation.ispartofseriesLecture Notes in Civil Engineering; 587
dc.titleBuilding Dynamic Capabilities for Enhanced Organisational Performance
dc.typeBook chapter
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