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Trade Facilitation Framework for E-commerce Platforms using Blockchain
Abstract
Electronic commerce (e-commerce) platforms have
revolutionized the international trading business. E-commerce trading
market is rapidly expanding over time. This expansion urges exploring
the e-commerce trading process to support the continuous growth of this
domain. An essential component of this process is how customs
administrations manage the cross-border e-commerce trade. In this
paper, a blockchain-based framework is proposed. The aim of this
framework is to streamline the e-commerce trading process through the
use of blockchain technology. This will ease and fulfil the customs
administrations duties using advance electronic data that are made
available by adopting the inherited features of the blockchain
technology. This framework supports the expanding e-commerce
market, governs how e-commerce stakeholders transact, and establishes
a trust level among these stakeholders. The proposed framework has
been evaluated using the System Usability Scale (SUS). The overall SUS
results show that the system is highly acceptable by all users’ categories.