Browsing Theses for Business Management by Author "ALKAABI, SEEMA SAADY"

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The effects of Organisational Ambidexterity and New Public Management on Public Sector Service Quality through Service Innovation

ALKAABI, SEEMA SAADY (The British University in Dubai (BUiD), 2020-11)

Public sector organisations in the Sultanate of Oman are still perceived to lag behind the private sector and are facing intense pressure to deliver the needed quality service. This sector is inflexible and lacks the ...