Now showing items 1-1 of 1

    • Improving Healthcare Services by Quality Function Deployment (QFD) 

      Al Memari, Ahmed Salem (The British University in Dubai (BUiD), 2016-05)
      The tools of the Total Quality Management (TQM) have gained high importance due to increasing competitions in the healthcare industry. As a selling approach needs to be based on management assurance, this has to be applied ...