UAE Public Sector Blockchain-Based Digital Transformation Programs: Value Realization from Blockchain Technology

Abstract

UAE has proactively joined the world’s Blockchain-based DT race and observed signs indicates the country’s intention to lead in this field. This intention was evident in H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum - Crown Prince of Dubai and Chairman of Dubai Executive Council 2017 announcement for 2020 to be the last year for paper-based Government transactions in Dubai with full adoption of Blockchain. Moreover, the launch of UAE Blockchain Strategy 2021 by H.H. Sheikh Mohammed bin Rashid Al Maktoum - Vice President and Prime Minister of the UAE and Ruler of Dubai, April 2018, spiked the UAE local market demands on Blockchain use-cases to help with UAE Government mandate for Blockchain-based DT. This is part of UAE's 2031 Artificial Intelligence Strategy, to become a world leader in adopting technology to improve the quality of life in the UAE and to enhance happiness levels for citizens. The ambitious target is to transform “50 percent of government transactions on the federal level to be conducted using Blockchain technology by 2021," as stated by H.H. Sheikh Mohammed bin Rashid Al Maktoum. This strategic focus on country level on Digital Transformation, with relatively young and still emerging technology, inspired the very idea of this research. To improve Public Sector success with Blockchain-based Digital Transformation Programs (BDTP) by devising a Framework that is rooted in the best practices in Programs Management and Digital Transformation, while taking into consideration the specific nature of Blockchain characteristics and challenges.