The influence of the supportive learning environment on the association between the knowledge management processes and continuous innovation in the UAE financial sector
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Date
2019-04
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The British University in Dubai (BUiD)
Abstract
This thesis examines the influence of supportive learning environment on the association between the six knowledge processes and continuous innovation in the UAE financial sector. A conceptual model of the connections between knowledge management processes, supportive learning environment and continuous innovation was presented. The posited hypotheses were then tested statistically, using a survey dataset of 114 assistant mangers and above from the UAE financial sector.
Several statistical tests were carried out in this study. For example, relationships between knowledge processes variables and continuous innovation variables were inspected using Pearson Correlation tests. Whereas, Multiple Regression Analysis was carried out to determine the extent to which changes in the value of knowledge management processes were associated with changes in continuous innovation. To test the mediation effect in order to investigate if supportive learning environment mediate the relationship between knowledge management processes and continuous innovation, Multiple Regression Analysis was carried out using the Baron and Kenny (1986) method.
The result showed that while the combined knowledge processes have a beneficial impact on continuous innovation, knowledge capturing, storing and applying impact continuous innovation the most. In addition, supportive learning environment partially mediates the impact of capturing, storing and applying on continuous innovation. The findings could help scholars and practitioners to assess the likelihood that implementation of supportive learning environment initiatives will be successful or will increase the association between knowledge management processes and continuous innovation. Findings of this thesis suggested that mediation analysis is fruitful avenue for further research that may lead to a better understanding of such complex phenomena as knowledge processes and continuous innovation. The study is limited to UAE financial sector, consequently, generalization of the results to other sectors is challenged.
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Keywords
learning environment, knowledge management, financial sector, United Arab Emirates (UAE), innovation