Browsing Dissertations for Engineering Management (EM) by Subject "customers satisfaction"
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The Effectiveness of Technological Innovations on Customers Satisfaction & their Behavioural Intention at Airports, Case Study: Dubai International Airport
(The British University in Dubai (BUiD), 2018-09)The research study concentrated on understanding the effect of using technological innovations at airports and aims to recognize the relationship between technological innovations, customers’ satisfaction and their behavioural ...