Artificial Intelligence based Chatbot for promoting Equality in High School Advising

Abstract

The sustainable development goal 4 (SDG4) aims to “ensure inclusive and equitable quality education and promote lifelong learning opportunities for all”. Therefore, researchers are inspired to study the fairness and equality in different aspects of education. Some studies are focused on social and academic initiatives and others on developing state-of-the-art technology to enhance the education between students equally. Henceforth, in this paper a novel affordable chatbot implemented by using a neural network model and natural language processing (NLP) to assist students in high schools particularly, since high school is one of the most essential stages in students’ lives, as in this stage, students have the option to select their academic streams and advanced courses that can shape their career with their passions and interests. The dataset in this study collected from different academic resources such as schools & universities websites, schools’ advisers, parents and students. It includes (968) pairs of enquiries and tags. The first column represents the student’s enquiry; the second column indicates the tag or the class of each sentence. The model built by connecting the input data into embedding layer, and then the data fed into the LSTM layer with different number of neurons, then authors used sigmoid function for the output layer. The result in this study shows that the performance of the chatbot is improved by increasing the number of neurons from 5 to 8, the model achieved high accuracy ratio with score (96.5%). In future the model will be developed with stacked LSTM layers with using softmax activation function in the output layer, as different classes will be added as well in the dataset.