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Title: Communication, Job Satisfaction and Employees Turnover in Multinational Engineering Organizations in the United Arab Emirates
Authors: Madi, Mohammed Yazan Ahmad
Keywords: communication
job satisfaction
employees turnover
multinational engineering organizations
United Arab Emirates (UAE)
organizational philosophy
Publisher: The British University in Dubai
Abstract: Employees’ satisfaction and retention are considered as two of the most significant current discussions in business and organizational philosophy. The turnover intention of employees is an increasingly important area to managers and employees, and considered as one of the fundamental concerns to organizations in our competitive business world today. This research study aims to examine the potential relationships among communication satisfaction, employees’ job satisfaction, and turnover intentions in multinational engineering organizations mainly in the United Arab Emirates. This research focused on investigating the character, strength and importance of the links among these variables through examination of a comprehensive model of communication and turnover intentions. This model integrated six independent variables of communication satisfaction facets (superior-subordinate communication, two ways organizational trust and Influence, information satisfaction, feedback, face-to-face communication, and over all communication climate), the mediating variable of job satisfaction, with the dependent variable of turnover intentions. The conducted study used self administrated questioners which were distributed among 600 full time employees of five multinational engineering firms in the U.A.E. The objective of the survey work was to test the three main hypotheses of the research, and answer the four research question of this study. Findings showed that employees’ communication satisfaction affects their turnover intentions; in addition to that job satisfaction plays a partial role in mediating this effect and controlling turnover intentions of the employees. This study also highlights the obligations for managers to develop good relationships with their subordinates, to improve the quality of the workplace communication environment, and to maintain employees’ job satisfaction as well as minimizing turnover intentions. The theoretical and practical implications of the findings are discussed in the thesis, together with directions for future research and some recommendations for managing communication, satisfaction, and turnover intentions in today’s various workplace environments.…
Appears in Collections:Dissertations for Project Management (PM)

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